Privacy Policy

1. What Personal Information We Collect

We may collect the following types of personal information when you interact with us, including but not limited to:

  • Full name
  • Delivery address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party platforms)Order history and preferences
  • Any other information you provide voluntarily

2. How We Collect Personal Information

We collect personal information directly from you when you:

  • Sign up for our subscription service
  • Place an order through our website
  • Contact us via email, phone, or social media
  • Fill out a form or survey
  • Interact with our website or marketing communications

3. Why We Collect Your Information

We collect and use your information to:

  • Process and deliver your orders
  • Communicate with you about your subscription
  • Improve our products, services, and customer experience
  • Send updates, special offers, and newsletters (if you've opted in)
  • Comply with our legal and regulatory obligations

4. Disclosure of Personal Information

We may share your information with:

  • Delivery partners for order fulfilment
  • Payment processors for secure transaction handling
  • Service providers who help us run our business (e.g. IT and marketing providers)
  • Government or regulatory authorities, as required by law

We will never sell your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption, and limiting access to authorised personnel only.

6. Access and Correction

You may request access to the personal information we hold about you, and you may ask us to correct it if you believe it is inaccurate, out-of-date, or incomplete. Please contact us using the details below.

7. Cookies and Website Analytics

Our website may use cookies and other tracking technologies to improve your browsing experience and gather data on website traffic. You can manage cookie preferences through your browser settings.

8. Overseas Disclosure

Your personal information may be stored or processed in countries outside Australia (e.g. if our service providers are located overseas). Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

Email: info@aatborganics.com


If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.